Mystery Shoppers

The Mystery Shopper Program at Sac State is a feedback program designed to ensure continuous and exemplary customer service within the eateries located at Sacramento State.

Each Mystery Shopper grades a specific eatery in the following categories:

  • Food Quality
  • Food Appearance
  • Food Presentation
  • Staff Courtesy
  • Customer Impression

Mystery shoppers provide objective, quantitative and qualitative feedback about their dining experience and conditions. This feedback is compiled and used by UEI Campus Dining management to improve all campus eateries and make the quality of Campus Dining a point of pride for Sacramento State.

How to Become a Mystery Shopper

We hire students to mystery shop our eateries. To be considered for a mystery shopper position, please visit our UEIjobs website and complete an application.

At this time, there are no mystery shopper job postings available.

Should you have a comment about any of our dining operations, please visit our About/Contact page to send a comment or suggestion.