Vending

Help! I lost money in the Pepsi and/or snack vending machines. How do I get a refund?

All refund requests must be registered on the same day the loss occurred.

For Pepsi:
Call Toll Free:  1-800-527-3774 and provide the following information:

  • Your full name
  • Your contact phone number
  • The location of the Pepsi/snack vending machine
  • The amount lost in the machine

For Canteen:
Call Toll Free:  1-800-974-1447 or 1-916-452-4041 and provide the following information:

  • Your full name
  • Your contact phone number
  • The location of the Canteen vending machine
  • The amount lost in the machine

If you leave a message, you will receive a callback within 24 hours (M-F). Weekend refund requests will be handled on Monday.

Any refund over $5 will require a confirmation from the vending company. These refund requests will take more than 1 day.

Refunds are paid in cash and must be picked up in person at one of the locations listed below.

Vending Machine Locations:

  • Academic Information Resource Center (AIRC)
  • Adams Building
  • Alpine Hall
  • Amador Hall
  • ASI Children’s Center
  • Benicia Hall
  • Brighton Hall
  • Douglas Hall
  • El Dorado Hall
  • Facilities Management
  • Folsom Hall
  • Gym, North and South
  • Lassen Hall
  • Mariposa Hall
  • Mendocino Hall
  • Modoc Hall
  • Napa Hall
  • Parking Structure I, II, & III
  • Placer Hall
  • Residence Halls
  • Riverside Hall
  • Sacramento Hall
  • Sequoia Hall
  • Shasta Hall
  • Tahoe Hall
  • The Well
  • University Union
  • Yosemite Hall