Help! I lost money in the Pepsi and/or snack vending machines. How do I get a refund?
All refund requests must be registered on the same day the loss occurred.
For Pepsi:
Call Toll Free: 1-800-527-3774 and provide the following information:
- Your full name
- Your contact phone number
- The location of the Pepsi/snack vending machine
- The amount lost in the machine
For Canteen:
Call Toll Free: 1-800-974-1447 or 1-916-452-4041 and provide the following information:
- Your full name
- Your contact phone number
- The location of the Canteen vending machine
- The amount lost in the machine
If you leave a message, you will receive a callback within 24 hours (M-F). Weekend refund requests will be handled on Monday.
Any refund over $5 will require a confirmation from the vending company. These refund requests will take more than 1 day.
Refunds are paid in cash and must be picked up in person at one of the locations listed below.
Vending Machine Locations:
- Academic Information Resource Center (AIRC)
- Adams Building
- Alpine Hall
- Amador Hall
- ASI Children’s Center
- Benicia Hall
- Brighton Hall
- Douglas Hall
- El Dorado Hall
- Facilities Management
- Folsom Hall
- Gym, North and South
- Lassen Hall
- Mariposa Hall
- Mendocino Hall
- Modoc Hall
- Napa Hall
- Parking Structure I, II, & III
- Placer Hall
- Residence Halls
- Riverside Hall
- Sacramento Hall
- Sequoia Hall
- Shasta Hall
- Tahoe Hall
- The Well
- University Union
- Yosemite Hall