Frequently Asked Questions - Meal Plans

Do I need a meal card to eat at the Servery?

No, any member of the campus community can eat at the Servery at the Dining Commons. We gladly accept cash or credit cards. However, if you have a meal plan, you can take advantage of the All You Care to Eat dining at a discount over the door price. Just present your meal card to the cashier when you arrive at the Servery. We look forward to serving you!

What if I lose my meal card?

Lost meal cards for the Servery can be replaced at the Meal Card office, located in The Servery at the Dining Commons, for $10.00 cash, credit, or Flex$. See Meal Card office hours of operation. If you’re unable to replace your card, you can go with a friend as their guest. Or, ask for The Servery manager and they can make sure you’re able to access your dining plan.

How do I use my guest passes at the Servery?

It’s great to have a meal with a friend. That’s why all meal plans include guest passes. Just let the cashier know you’re bringing a guest and enjoy your meal. It’s that easy! Additional guest passes can be purchased at the Meal Card office in The Servery at the Dining Commons. Also, meal plans for the campus community are available and information can be found on the web site or at the Meal Card office.

Can I transfer meal card points or meals to my friend’s card?

All points and Flex$ purchased for your meal plan are for you only. However, you’re more than welcome to bring a friend or guest to your next meal with a guest pass!

What happens if I have extra points left at the end of the semester?

You have the whole semester to use your meal plan so it’s your choice how you’ll use it! There are weekly budgets posted in the Servery and Courtyard Market to help you map out the best way to use your meal plan. All points, guest passes, and Flex$ expire at the end of the semester.

How do I change my meal plan?

If you realize that your meal plan isn’t the right fit for you, it’s easy to change it. Just contact the Housing Office, located in Riverview Hall, and file an application to change your meal plan. Please see your Residence Hall Handbook for more information.

Can meal points or Flex$ be added to my meal card?

Yes. You can add Meal Points and Flex$ online or by visiting the Meal Card office in The Servery at the Dining Commons. You may also call 916-278-7502 to add meal points or Flex$ by phone. We accept all major credit cards. See Meal Card office hours of operation.

What are the Meal Card Office hours?

See Meal Card Office hours of operation. The Meal Card office is located in The Servery at the Dining Commons.

Can I take any items out of the Servery?

You may take a piece of fresh fruit, soft-serve ice cream in a cone, or beverage in the free beverage cup that you received during your move-in. Please see information about the Servery’s To-Go meal option.

What other meal choices do I have on campus if I can’t make it to the Servery?

All meal plans include Flex$ that can be used at eateries on campus that accept Flex$. You can also order a box lunch from The Servery and the Courtyard Market has a large selection of menu items.

How do I find out how many meal points or Flex$ are on my meal card?

Just ask the cashiers at the Servery or Courtyard Market how many points, Flex$, and guest passes are left on your card. If you need more details, the Meal Card office can provide a printout of your meal card activity for each transaction, starting from the day you first used it.

When does my meal plan begin?

Meal plans generally begin the Friday before classes start.

Do you have menus for special dietary needs and vegetarian dishes?

Yes, the Servery staff will work with you to identify foods to meet your dietary needs. Please feel free to contact Hornet Hospitality’s Nutrition Manager, Dr. Qiong Chen at (916) 278-4566 to get started. Dr. Chen works closely with the chefs at the Servery. We also have a variety of vegan and vegetarian options on the daily menu. Our goal is to provide you the best dining experience possible!